Hi-Performance Coaching & Training
Coaching areas
The Coaching process

Leslie received training from and is certified as a Personal and Executive Coach through the National Institute for Clinical Application of Behavioral Medicine (NICABM). She has also received additional training through Coachville Graduate School of Coaching, and Coaches Plus and is a member of the International Association of Coaches. Leslie has 25+ years of experience in the field of counseling, Cognitive Behavioral Therapy and Behavioral Medicine, and has integrated that vast experience with her coaching practice.

The majority of Leslie's clients have indicated that one of the best benefits of coaching is having a "sounding board" to discuss business, professional and personal issues in a confidential manner. Coaching is an effective professional development tool that can be used with all levels of employees in an organization.

The following are examples of coaching areas
  • Leadership Development
  • Building your team
  • Coaching your employees/team
  • Career Decision Making
  • Work/Life Balance
  • Improving your presentation skills
  • Communicating more effectively
  • Improving your EQ/EI skills
  • Career/Professional Performance Issues
  • Career Rejuvenation/transition/burnout
  • Resolving Conflict
  • Stress Management and Resilience
  • Dealing with Change

What is Executive Coaching?

Coaching is a model that uses time-tested, research-based methods to achieve positive, lasting change. It is a fusion of a variety of disciplines including psychology, systems theory, education, as well as management and leadership literature. Coaching seeks to enhance an individual's life and work performance by looking at the cognitive, emotional, physical and behavioral aspects of one's life, and developing the appropriate shifts and changes for the better.
A four-stage process is typically used:
  1. Assessment
  2. Preparation and planning
  3. Action
  4. Maintenance
During the coaching process you can expect to receive information, resources, support and challenge in a safe, confidential, and professional environment. Depending upon your needs, specific assessments may be conducted as well as a variety of written assignments. Some of the assessments utilized include the Golden Personality Type Profile, Myers-Briggs Personality Indicator, assessing Emotional Intelligence/Emotional Quotient, assessing Coaching Skills and Communication Skills.

Coaching sessions are conveniently conducted over the telephone. For those residing in San Antonio, Texas, office or on-site visits are an option. The coaching session usually lasts between 30 to 60 minutes, anywhere from 2 to 4 times per month. The length and number of sessions per month is dependent upon your needs, time, and how rapidly you desire to make changes.

The focus of the sessions will be on your accomplishments between sessions (often referred to as "wins"), any obstacles you are facing, skill development, processing of information, and accountability. Specific tasks or assignments will be agreed upon and worked on between sessions. E-mail correspondence is available between telephonic sessions.

Did you know……
Some research indicates that workloads and stress levels are increasing by 7-15% each year?
(reference: Behavioral Coaching, Skiffington and Zeus)

Results from a study conducted by the International Coaches Federation (ICF) found that coaching offered the following benefits:
  • Increased self-awareness - 67.6%
  • Better goal setting - 62.4%
  • More balanced life - 60.5%
  • Lower stress levels - 57.1%
  • Enhanced self-discovery - 52.9%
  • Increased self-confidence - 52.4%
  • Improved quality of life - 43.3%
  • Enhanced communication skills - 39.5%
  • Increased project completion - 35.7%
  • Improved health or fitness level - 33.8%
  • Better relationship with co-workers - 33.3%
  • Better family relationships - 33.3%

Thomas J. Leonard, the founder of Coach University and Coachville, described coaches in the following way:
  • Help people set better goals and then help them reach those goals
  • Ask clients to do more than they would have done on their own
  • Help clients to focus better so as to produce results more quickly
  • Provide clients with the tools, support and structure to accomplish more
  • Clients get focused and produce faster because they have a coach


"Whether coaching or presenting workshops, Leslie Hoy delivers excellence. Through coaching sessions, she has helped me control my stress and taught me valuable relaxation techniques. I love seeing her present in workshops. She has outstanding presentation skills that keep the audience engaged right to the finish. What a pro! I recommend Leslie wholeheartedly."
- Linda M. Farley, Owner, Farley Training

"Leslie provides constant support, guidance, ideas, enthusiasm and confidence/trust. She helps with the 'why' question of success, not just the 'how-to'. She really made a big difference in my business with her expert coaching. She motivates me and helps keep me focused and on-track. After every conversation with Leslie, I walk away with several new, ready-to-implement ideas. On top of that, she is a very professional, wonderful and warm person."
- J.B.

"Professional coaching with Leslie has been great for getting back on track with setting goals and getting more accomplished in a shorter amount of time. Ms. Hoy is a great sounding board with resourceful information. She helped me gain more balance in my life and has helped me reduce my stress levels. I'm a much happier person today because of the coaching experience. I would highly recommend her to anyone feeling out of control of their life or anyone who feels they never have enough time."
- D.T.

"With Leslie's coaching guidance, I've been able to unstagnate my life and shed some of the fears of failing. I've accomplished several goals, some I didn't even realize existed. She helped me to assess my current situation and set goals for what I want to do with my life. Now she guides me through the steps to achieve my goals, questions me when I seem to veer off course, and makes me accountable for my decisions. She's great! I'm learning how to be proactive with my life instead of being reactive. It's like peeling the layers of an onion. Each new skill opens new possibilities. I'm even learning how to flirt. I look forward to our weekly telecons. Life has become much more exciting; sometimes I'm beside myself with joy. Thanks, Leslie - You've changed my life!"
- A.W.

"With the coaching with Leslie, I was able to gain insight to the stressors in my life. Now I am able to recognize when my stress level is rising. As I am able to recognize my stress level rising, I am able to defuse my stress level to prevent "blow-up". Coaching has changed my outlook on life, by reminding me that I have control of me and me only, not anyone else. Coaching allowed me to bounce ideas around and receive non-bias feedback, I equate it to being on the road and you are in control of your decision, but coaching helps you steer in the right directions if you get lost. The beauty is that you decide which road you want to take."
- J.L.